The terms and conditions here present are applicable to services offered by Newdeal Institut to individuals regulating their lessons and related services directly, as well as au pair students having assigned their host to act in their name. By registering, the applicant wholeheartedly accepts the here present terms and conditions. Newdeal Institut refers to these terms and conditions in full force and effect on the day of registration.

1. Admission conditions

To be admitted into the school, applicants must be 18 years of age, or have parental guidance if they are a minor. For groups of minors, an accompanier must be responsible for said group. Newdeal Institut cannot be held responsible for difficulties obtaining a visa through French authorities.

2. Payment conditions

Newdeal Institut favours payments made by bank transfer. If a payment made by bank transfer causes additional bank charges, Newdeal Institut has the right to demand a refund from the student.

3. Registration fee

Newdeal Institut demands 50€ administrative fees when registering (20€ for conversation workshops). The administrative fees are viable for 12 months starting from the first month of lessons. These fees must be paid for pre-registration, at the time of registration or at the beginning of the first lesson and are non-refundable.

4. Accommodation

Newdeal Institut helps the student (on demand) to find accommodation in Bordeaux or its suburbs, depending on the availabilities of said accommodation. Therefore, it is possible that Newdeal Institut cannot provide accommodation for the student or accommodation that corresponds to their demands, notably when the demand is made less than one month in advance.

5. Modifications

Newdeal Institut reserves the right to cancel a lesson for which the headcount is insufficient and to modify, if necessary, the indicated prices and dates of the sessions.

6. Insurance

6.1 Health, accident and liability insurance are at the student’s expense. Therefore, the student must make sure that they are properly insured for all medical or travel cancelation expenses with a reputably solvent insurance company. A copy of said insurance can be requested by Newdeal Institut at any time.

6.2 Student’s object, luggage, furnishing, vehicle and valuable belongings are not insured against theft, loss, or damage, whatever the cause. Students are therefore responsible for taking out any insurance they see fit to insure their personal belongings.

6.3 For students lodging in university complexes or with a host family, they are required to subscribe to liability insurance. A copy of this insurance will be requested on arrival.

7. Modifications / Postponing / Refunds

7.1In the case of an impediment, in particular the delayed acquisition of a visa, the lessons planned at the time of registration can be postponed to a later time only once.

7.2All lesson sessions that have started should be fully paid for. No refund for future lessons or pre-registration is planned except in the cases expressly provided below in sections

7.3 and 7.4. 7.3Visa refusal Should the student’s visa be refused, providing it is duly certified by the French consulate, the lessons or pre- registration can be refunded, after deduction of the standard amount of 30€ corresponding to the bank transfer charges. The registration fees (section 3) are non-refundable.

7.4Partial reimbursement in the case of an illness or death of a family member Should a serious illness (certified by a registered doctor), the death of an ancestor, offspring or partner necessitate the student to discontinue lessons or definitively return to their country of origin, Newdeal Institut refunds:

– The hours of lessons, after the standard deduction of 20 hours’ worth of lessons.

– The pre-registration fees, after the standard deduction of the equivalent of 2 months pre-registration. The registration fees (section 3) are non-refundable.

7.5In all cases stated above in sections 7.3 and 7.4, reimbursement is contingent upon presentation of documentary evidence.

8. Attendance

The student is obliged to attend lessons with regularity, from the beginning of each session. An attendance certificate will be issued on demand.

9. Discipline

Should the student display misbehaviour or abnormal behaviour, Newdeal Institut reserves the right to interrupt the course without notice and without reimbursement. This rule also applies if they fail to comply with the school regulations.

10.Use of photos and images

Newdeal Institut may be required to take photos of students in order to use them to illustrate a brochure, an advertisement or its website unless otherwise noted by the student. This information must be notified in writing at the time of inscription at the latest.

11.Rights of access to computerised files

The information asked about the students at the time of inscription is not transferred to anyone except all natural or legal persons who are expressly entitled to know them. All students are entitled to ask the school for the communication of the information about themselves and have it corrected if necessary, according to the provisions of the identity protection law (N°78-17 of the 6th January 1978).

12. Complaints and withdrawals

Registrations carried out by correspondence or online result in the right to withdraw the action for a period of 14 days from the day of registration. All complaints and withdrawals must be in writing and sent to Newdeal Institut, 2 rue Paul Camelle, 33100 Bordeaux. All litigation falls under the exclusive jurisdiction of Bordeaux and French law.

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